Frequently Asked Questions - Certification

1. How do I get signed up to take the written examination or Field Examination? For the most up to date information on registration/scheduling requirements, dates, locations and fees contact SPFA PCP at 1-866-222-5000.

2. Where can I take the written examination? Examinations are administered frequently across the nation. To get current locations call 1-866-222-5000. Online solutions are available at approved facilities.

3. Can I get my results over the phone? No. Examination results are confidential and will only be provided in writing.

4. When will I receive my examination results? Results for examinations will be mailed within three weeks after the examination date.

5. Is training required before taking examination? No. There is not a requirement to take any specific courses or meeting any requirement on instructional hours; however, the candidate has a much better chance of passing the Certification Examinations if training classes are taken.

6. Does SPFA PCP offer courses to prepare for examinations? Yes, training will be available through a variety of sources such as product manufacturers, equipment manufacturers, trade associations (including SPFA) and various private learning institutions.

7. How often can I take the written examination? You may take the written examination as many times as needed until you pass the examination.

8. Is there a fee for re-taking an exam? Yes, the examination fee must be paid each time an examination is administered.

9. Can I reschedule or cancel my examination? Yes but you must notify SPFA PCP at least 2 days before the examination for which you have registered.

10. Can I get a copy of my results mailed to me? Yes, your examination results will be mailed to you.

11. Are the examinations open book? No. You are not allowed any study or reference materials. You may bring with you a calculator, writing utensils, etc.

12. How long are the written examinations? The length of time is 2 hours maximum.

13. What type of format will the examination questions be in? Exam questions are in four-option, multiple-choice, with one answer on each question scored as correct.

14. Should I guess if I don’t know the answer to a question? There is no guessing penalty, so answer every question.

15. What is considered a passing score? The passing mark for the written and Field Examinations is 75%.

16. What language is the examination available in? ALL SPFA PCP exams are available only in English at the present time.